CloudCare
Workspace · Inbox · Maria Reyes
Inbox · Today · Friday May 9

Good morning, Maria

14 tasks need attention today. Routed to you from CGAE, BHI, Doppler, EPO, and your team. Sorted by priority, then due time.
Personal queue · Friday May 9
14 open
3 P1 · 6 P2 · 5 P3 · est ~3.5h to clear
Overdue
2
action needed
Due today
7
5 by 17:00
Closed · this week
142
▲ 18 vs avg
Avg time / task
3.8m
team avg 5.2m
All 14
P1 3
Patient 11
Mentions 2
Devices 1
Snoozed 4
Sort · Priority → Due time
Doppler emergent · Marquez, Jose
BP spike 178/102 + sustained > 4h. Last contact 4d. PHQ-9 trending up.
Doppler P1 MRN 4419873 · 67M · DM2/HTN/CKD
12m ago
due now
BHI consult SLA · Hall, Linda
PHQ-9 22 · Dr. Alvarez consult overdue 2d, escalating.
BHI P1 MRN 2284108 · 69F
1h ago
overdue 2d
Stalled enrollment · Henderson, Paul
3rd VIDA call attempted, no answer. Switch to CC call queue or close referral.
EPO P1 MRN 8819403 · 9d in pipeline
2h ago
overdue 1d
CC call queue · 6 patients
VIDA + SMS exhausted. Tran D., Patel S., Brown R., Nguyen E., Kowalski J., Foster J.
CGAE P2 6 patients · est 28 min
3h ago
today 16:00
ACCESS attestation · Patel, Saanvi
MSK track · pain score capture missing. Add VIDA prompt or document inline.
ACCESS · P2 P2 MRN 6018440 · 44F
4h ago
due 2d
@
@Maria · Dr. Singh asked: "Should we add semaglutide?"
re: Marquez, Jose · DM2 panel review · 3 messages in thread.
Mention P2 Care team chat
5h ago
EOD
BHI minutes top-up · 3 patients
At 18-19 min for May. ~2-3 min more each to capture 99484.
BHI P2 ~$1,413 capture
6h ago
EOM
RPM transmission lapse · 4 devices
No data ≥ 5d. Routed to MDRX for hardware verification.
MDRX P2 4 devices
7h ago
today
@
@Maria · Reyes, Linda flagged: "Need backup for 14:00 BHI block"
CC team coverage · 1 reply.
Mention P3 Internal
7h ago
today 12:00
AWV cohort · 12 due this month
Bulk SMS template ready. Approve send.
CGAE P3 12 patients
1d ago
May 31
Consent cosignature · Walsh, Ellen
CCM consent waiting on family member.
EPO P3 MRN 6612084
2d ago
May 14
Showing 11 of 14 · Show snoozed (3)
P1 · Doppler · 12 min ago
BP spike sustained > 4h · escalation flagged
JM
Marquez, Jose · 67M
MRN 4419873 · DM2 · HTN · CKD3 · MDD
Signal
178 / 102 mmHg sustained for 4h 12m on home BP cuff. Last 5 readings averaged 168/98. Pattern matches Doppler "emergent · HTN" bucket.
Device: Omron HEM-7361T · last reading 12 min ago · 22 readings / last 30d
Recent context
Last A1c: 8.4% (42d)
Last PHQ-9: 14 (4d)
Last BHI contact: 4d ago
Insulin MPR: 64%
Last ED: 47d (CHF watch)
HCC risk: 2.84
Suggested actions
Triage call · 5–8 min
VIDA-assisted, capture symptoms + meds taken today
+5m BHI
Page Dr. Singh
PCP standing order: ≥ 170 sys + sustained ≥ 2h
async
Open MCPV · review
cross-condition view · meds + interactions
→ mcpv.html
Schedule in-person within 7d
if symptoms present or BP > 180 confirmed
conditional
Today's schedule Friday May 9 · BHI block + CC call window + ACCESS huddle
+ Block time
07:00
Inbox triage
15 min · clear P1 + P2 from overnight · ✓ done at 07:24
08:00
CCM cohort review · DM2 panel
45 min · with Dr. Singh · ✓ done
09:00
VIDA outreach review
30 min · 4 escalations resolved
10:30
BHI patient contact block
90 min · 7 patients in queue · current
12:00
Lunch · CC team huddle (optional)
30 min · @Linda asked for 14:00 BHI backup
13:00
CC call queue · 6 patients
~28 min · CGAE escalations from VIDA + SMS
14:00
ACCESS huddle · Friday
30 min · 17 attestations due in 7d · BH track behind
15:00
Documentation + EOM BHI top-ups
60 min · 3 patients at 18-19 min
16:30
Inbox close + handoff
30 min · close P3 + delegate overnight