Inbox · Today · Friday May 9
Good morning, Maria
14 tasks need attention today. Routed to you from CGAE, BHI, Doppler, EPO, and your team. Sorted by priority, then due time.
Personal queue · Friday May 9
14 open
3 P1 · 6 P2 · 5 P3 · est ~3.5h to clear
Overdue
2
action needed
Due today
7
5 by 17:00
Closed · this week
142
▲ 18 vs avg
Avg time / task
3.8m
team avg 5.2m
All 14
P1 3
Patient 11
Mentions 2
Devices 1
Snoozed 4
Sort · Priority → Due time
≋
Doppler emergent · Marquez, Jose
BP spike 178/102 + sustained > 4h. Last contact 4d. PHQ-9 trending up.
12m ago
due now
♥
BHI consult SLA · Hall, Linda
PHQ-9 22 · Dr. Alvarez consult overdue 2d, escalating.
1h ago
overdue 2d
⇲
Stalled enrollment · Henderson, Paul
3rd VIDA call attempted, no answer. Switch to CC call queue or close referral.
2h ago
overdue 1d
⊟
CC call queue · 6 patients
VIDA + SMS exhausted. Tran D., Patel S., Brown R., Nguyen E., Kowalski J., Foster J.
3h ago
today 16:00
⊕
ACCESS attestation · Patel, Saanvi
MSK track · pain score capture missing. Add VIDA prompt or document inline.
4h ago
due 2d
@
@Maria · Dr. Singh asked: "Should we add semaglutide?"
re: Marquez, Jose · DM2 panel review · 3 messages in thread.
5h ago
EOD
♥
BHI minutes top-up · 3 patients
At 18-19 min for May. ~2-3 min more each to capture 99484.
6h ago
EOM
⊕
RPM transmission lapse · 4 devices
No data ≥ 5d. Routed to MDRX for hardware verification.
7h ago
today
@
@Maria · Reyes, Linda flagged: "Need backup for 14:00 BHI block"
CC team coverage · 1 reply.
7h ago
today 12:00
⊟
AWV cohort · 12 due this month
Bulk SMS template ready. Approve send.
1d ago
May 31
⇲
Consent cosignature · Walsh, Ellen
CCM consent waiting on family member.
2d ago
May 14
Showing 11 of 14 · Show snoozed (3)
BP spike sustained > 4h · escalation flagged
JM
Marquez, Jose · 67M
Signal
178 / 102 mmHg sustained for 4h 12m on home BP cuff. Last 5 readings averaged 168/98. Pattern matches Doppler "emergent · HTN" bucket.
Recent context
Last A1c: 8.4% (42d)
Last PHQ-9: 14 (4d)
Last BHI contact: 4d ago
Insulin MPR: 64%
Last ED: 47d (CHF watch)
HCC risk: 2.84
Suggested actions
Triage call · 5–8 min
VIDA-assisted, capture symptoms + meds taken today
Page Dr. Singh
PCP standing order: ≥ 170 sys + sustained ≥ 2h
Open MCPV · review
cross-condition view · meds + interactions
Schedule in-person within 7d
if symptoms present or BP > 180 confirmed
Today's schedule Friday May 9 · BHI block + CC call window + ACCESS huddle
+ Block time
07:00
Inbox triage
15 min · clear P1 + P2 from overnight · ✓ done at 07:24
08:00
CCM cohort review · DM2 panel
45 min · with Dr. Singh · ✓ done
09:00
VIDA outreach review
30 min · 4 escalations resolved
10:30
BHI patient contact block
90 min · 7 patients in queue · current
12:00
Lunch · CC team huddle (optional)
30 min · @Linda asked for 14:00 BHI backup
13:00
CC call queue · 6 patients
~28 min · CGAE escalations from VIDA + SMS
14:00
ACCESS huddle · Friday
30 min · 17 attestations due in 7d · BH track behind
15:00
Documentation + EOM BHI top-ups
60 min · 3 patients at 18-19 min
16:30
Inbox close + handoff
30 min · close P3 + delegate overnight