M21 · Suite 4 · Time-Bounded Population Outreach

Campaigns

14 active · 14.2K patients reached / 7d · 68% engagement · 342 attributed gap closures

M21 · Suite 4 · Population Outreach · Live

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Campaigns

Time-bounded outreach against defined patient populations. Close gaps before Stars window · activate inactive devices · enroll ACCESS beneficiaries before deadline · CHF daily-weigh reminders.

Active Campaigns

8 Stars · 4 enroll · 2 device

Patients Reached · 7d

14.2K

VIDA + portal + SMS + IVR

Engagement Rate

68%

▲ +6 vs prior month

Goal Closure · 7d

342

attributed Stars / gaps

Active campaigns 14 running · 4 ending in < 14d + New Campaign →

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MA Stars · A1c gap closure · 2026 measurement window

Cohort: 4,182 dual-eligible MA members · ends in 67 days · 6 channels in rotation

Reached3,142

Closed512

+0.06★

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99454 device-reading recovery · 16-day rule

Cohort: 782 RPM patients with < 14 readings · ends in 5 days · BIM revenue at risk

Reached718

Recovered412

$74K at risk

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ACCESS eCKM enrollment · CMS attribution Q3

Cohort: 12,184 new alignment list · prediabetes + dyslipidemia priority · Spanish-LEP

Reached8,412

Enrolled4,218

On pace

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CHF · daily weigh-in adherence · ongoing

Cohort: 412 CHF patients with scales · 2× weekly nudge cadence · LifePathways linked

Reached412

Adherent348

Always-on

📞

AWV scheduling · Stars D09 · 67-day window

Cohort: 1,842 MA members overdue Annual Wellness Visit · VIDA-first cadence

Reached1,142

Scheduled486

+0.02★

Channel performance · 30d

VIDA voice 82% reach

Patient portal 68%

SMS 54%

Email 42%

Outbound IVR 28%

Personalyze L3 routing

Per-patient channel + time + language preference learned from prior engagement. 2.4× lift on Spanish-LEP cohort.

86% campaigns now Personalyze-driven

Campaign templates

18 reusable templates for common outreach goals. Cloned, edited, scheduled in under 4 minutes.

A1c gap 99454 recovery AWV schedule Refill PDC CHF weigh Flu season +12 more