M01 · Suite 1 · Voice AI Engagement
VIDA Voice AI
Bidirectional AI calls for the 35–40% of rural Medicare beneficiaries without smartphones · Powers RHTP eligibility
Engine · live
VIDA
7 calls active · 4 EN · 3 ES · 12 queued for next-best window · biomarker pipeline streaming to PICS
Active Calls
7
2 EMERGENT · 5 routine
Answer Rate · 7d
68%
▲ +4pp vs prior
Avg Call Length
7:12
8m 14s for ES-LEP
Today's Calls
142
96 connected · 8 voicemail
Live
Post-discharge wellness check
04:18
EM
Eleanor Markham · F 74
VIDA
Hola Sra. Markham, soy VIDA de CloudCare. ¿Cómo se siente desde que salió del hospital?
Patient
Hola… un poco cansada. Me cuesta caminar hasta el baño.
VIDA
Lamento escuchar eso. ¿Ha estado tomando sus medicamentos esta mañana? Vi que tomó la furosemida ayer.
Patient
Sí, los tomé. Pero anoche subí dos libras…
VIDA
Gracias por contarme. Voy a notificar a su enfermera Maria sobre el aumento de peso. ¿Puede contar del 1 al 10 mientras…
Voice Biomarkers · live stream
VocalisHealth · partner
CHF Decompensation Risk
▲ vs baseline
36%
Speech Fatigue Index
elevated
62%
Depression Tone (Sonde)
stable
32%
Cognitive Coherence
good
81%
Auto-flagged: Speech fatigue + 1.2 lb gain + post-D/C 36h → routing to Doppler EMERGENT. Maria notified via system alert.
Outbound queue · scheduled 12 next 90 min All scheduled →
PS
Patricia Schroeder · F 66
Window
9:00–10:00am
best-answer · 78%
Script
A1c follow-up
CQID C10 · template
Estimated
7 min
HG
Henry Galvin · M 71
Window
2:00–3:00pm
scheduled · today
Script
CGM check-in
TIR review · 71%
Estimated
6 min
MO
Maria Olivieri · F 73
Window
10:30–11:30am
ES-fluent route
Script
AWV scheduling
D09 · 13mo overdue
Estimated
8 min
RT
Robert Tanaka · M 70
Window
11:00am–12:00pm
best-answer · 71%
Script
Reading reminder
14/16d · 5d left
Estimated
5 min
JA
Janet Ackerman · F 62
Window
3:30–4:30pm
routine cadence
Script
Weekly check-in
stable · adherent
Estimated
5 min
Recent · last 24h 96 connected · 8 vm · 4 unanswered
EM
Eleanor Markham · ES
Outcome
→ EMERGENT
CHF risk biomarkers
Captured
PHQ-2: 4
weight, meds, fatigue
When
Yest 14:00
ML
Mei-ling Tan · EN
Outcome
✓ Engaged
pathway acknowledged
Captured
Weekly weigh-in
142.0 lb · LP wk 14
When
Today 11:30