CloudCare Enterprise Module Map

The patient-facing edge of CloudCare. Every signal — voice, device, EHR, lab — enters here, gets canonicalized, and routes to the intelligence core. Includes the universal voice channel for broadband-free populations.

5 modules

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VIDA

VIDA · M01

Voice / IVR Device-Less Conversational AI. Bidirectional voice engagement for the 35–40% of rural Medicare beneficiaries without smartphones. Powers RHTP eligibility.

Enterprise Phase 1 build

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MDRX

MDRX · M02

Medical Device Rx routing platform. 20 concurrent workers, alert-level tagging (NONE/WARNING/CRITICAL/EMERGENCY), CPT 99454 delivery compliance.

FHIR R4 bi-directional write-back to Epic and Oracle Health. CDS Hooks, SMART on FHIR, HL7 v2, ONC 21st Century Cures compliance.

Enterprise Phase 1 build

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Device Logistics

DL-CORE · M04

End-to-end device fulfillment: catalog, drop-ship, bulk orders, supplier integration, returns, FDA documentation chain. RHTP rural delivery.

Smart medication adherence hub integration. CPT 98975–98981 RTM evidence accumulation. Dispenser activity events to MDRX.

Add-on Planned

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Intelligence Core (CLOIE™) SUITE 02

The brain. Patient ingestion + classification (PICS), 6-component risk scoring, real-time triage, AI-curated nudges, and the visual workflow builder. Every clinical decision in CloudCare originates here.

6 modules

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PICS + PICS Risk

PICS · M06

Patient Ingestion + Classification System. CCT taxonomy, ICD-10/ICD-11 dual-index, Charlson CCI, 6-component risk score, RUCA geocoding, RHTP eligibility.

Enterprise Live

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Doppler

DOP · M07

Real-time triage engine. Sorts every patient into 5 buckets (Emergent/Stars/Follow-up/Wellness/Pending) within 30 seconds of any clinical event.

Enterprise Phase 1 build

IRIS Insights

IRIS · M08

AI nudge engine + background task automation. Confidence-thresholded next-best-actions with full CAIG explainability and decision history.

Premium+ Phase 1 build

Personalyze™

PERS · M09

3-level AI engagement learning (population/cohort/individual). 6-channel orchestration with health-equity bias monitoring (CAIG BFM).

Enterprise Phase 1 build

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CVFB · Flow Builder

CVFB · M10

Drag-and-drop CLOIE™ visual workflow builder. 40+ healthcare-specific node types, live simulation, version control, CAIG audit logging.

AI governance fabric: Decision Explainability Engine (DEE), immutable Audit Trail (AAT), Bias & Fairness Monitor (BFM). Every AI decision audited.

Enterprise Live

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Clinical Protocols (LPCP) SUITE 03

Pre-built clinical content: 12 LPCP protocols across VA/DoD primary conditions and the 4 ACCESS model tracks. Auto-activate via PICS classification — no custom configuration required.

5 modules

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VA/DoD Protocols

LPCP-VA · M12

Protocols #1–7: HTN, DM2, CHF, COPD, MDD, PTSD, Pain. VA RPM-HT billing-ready evidence chain.

Protocols #8–9: prediabetes (A1c 5.7–6.4%) and dyslipidemia. ACCESS Enhanced Chronic Kidney/Metabolic.

Protocol #10: CKD stage 3–4, DM-CKD overlap. UACR + eGFR ingestion, OAP attainment for ACCESS.

Protocol #11: chronic musculoskeletal pain. PROMIS-29 PRO instruments, opioid stewardship.

Protocol #12: GAD-7, PHQ-9, WHODAS 2.0 instruments. Behavioral Health Integration billing-ready.

Enterprise Phase 2

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Surfaces & Workspaces SUITE 04

Where humans work. Coordinator and clinician workspaces, the patient portal, quality & Stars dashboards, and the campaign engine for outreach.

6 modules

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CareSignals.ai

CSG · M17

Single pane of glass — 8 zones aggregating every CloudCare module's output for one patient. Doppler triage, vitals, gaps, IRIS nudges.

Premium+ Phase 1 build

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CPMA · Coordinator

CPMA · M18

Coordinator Portal Mobile App. 13 screens, BIM Visit Timer, push notifications, offline mode, Doppler-ordered caseload.

Continuous Quality Intelligence Dashboard. 13 screens covering Stars/HEDIS/MIPS plus ACCESS Outcome Attainment Tracking (OAT).

Premium+ Phase 1 build

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PPAF · Patient Portal

PPAF · M20

Patient web/mobile portal. Vitals review, secure messaging, education tracks, RPM enrollment self-service.

Population-level outreach: campaign templates, A/B testing, channel orchestration via Personalyze™, opt-out management.

Patient education engine. Multi-language, multi-channel pathway delivery. Completion analytics. AI text-to-speech.

Enterprise Live

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Operations, Compliance & Security SUITE 05

The administrator's surface. Member management, identity & access, contract configuration, billing intelligence, and the new Compliance & System Health hubs.

8 modules

👥

CMM · Member Mgmt

CMM · M23

Member roster, eligibility, attribution, dual-eligible/LIS tracking, care team management, visit tracking, member messaging.

Premium+ Live

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ORAK · Identity & Access

ORAK · M24

RBAC, sub-org hierarchy, SSO/SAML/OIDC, API key scoping (Org/User/Partner), MFA, session management, audit logging.

7-step contract setup wizard with 7 deployment templates (MA Stars, ACO, RHTP, VA/DoD, Health System, FQHC, Custom). Personalyze™ AI suggestions.

Enterprise Phase 1 build

BIM · Billing Intelligence

BIM · M26

Billing Readiness Records (BRR) for RPM/CCM/APCM/TCM/BHI/RTM. 2026 codes (99445/99470). Facility-aware (CAH/RHC/FQHC). OIG audit defense.

Enterprise Phase 1 build

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Compliance & Governance

CGAE · M27 ★

Unified compliance hub: HIPAA, FedRAMP High SSP, FIPS 140-3, OIG audit prep, CAIG AI governance, ONCLAVE Zero Trust posture.

Real-time platform observability: device fleet, MDRX workers, FHIR latency, VIDA telephony, DR/multi-region, SLO compliance.

Federal stack: FedRAMP High ATO ready, Azure Government / AWS GovCloud, ONCLAVE Zero Trust network layer (DHA-ATO'd).

Active-passive failover, cross-region replication (RPO ≤15min, RTO ≤60min), runbook automation, BCP testing.

Enterprise Planned

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Data Platform SUITE 06

The shared data foundation. Canonical patient record, governed analytics export, RHTP cooperative agreement reporting, and the white-label OEM layer for partners.

5 modules

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CCPR · Patient Record

CCPR · M31

Canonical CloudCare Patient Record. Versioned, OAP schemas, FHIR-aligned. The single source of truth that every module reads/writes.

Enterprise Live

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DEAP · Analytics Export

DEAP · M32

Data Export & Analytics Platform. 10 CDEA domains, Microsoft Fabric/Snowflake/Databricks connectors, Azure Government compatible.

Rural Population Impact Dashboard. 9 views, RUCA-stratified outcomes, geographic maps, state cooperative agreement export.

Query API for SI partners (Leidos, SAIC). Cohort-level risk scores + quality compliance to Palantir Foundry, Power BI, Tableau.

White-label OEM layer. 4 co-brand modes, partner provisioning API, isolated tenants, Partner Portal foundation.

OEM Add-on Live

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Marketplace & Partner Ecosystem SUITE 07

The extensibility layer. Eight solution categories where certified partners plug in via the CloudCare Connect API (CCAPI) and surface natively in CareSignals.ai.

3 modules

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Marketplace Catalog

MKT · M36 ★

Browse and install partner solutions across 8 categories. 35+ certified partners (Phase 2 target). Tenant-scoped enable/disable. Revenue share, certification status, deep-link to partner apps.

Standardized partner integration framework. 4 integration tiers (DEAP Connector → Platform Native). ORAK Partner API keys with data-domain scoping. FHIR conformance suite.

Enterprise Phase 1 build

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Partner Portal

PARTNER · M38

Partner-side workspace. Listing management, integration toolkit, sandbox, certification status, revenue dashboard, client connection metrics.

Partner-only Phase 1

Expansion · operational, regulatory, and patient-facing 1B · NEW

15 expansion screens added May 2026 (plus 2 more shown in their existing suites: ACCESS-AAE-P2 at M34, MKT/CCAPI at M37). Operational workflow, regulatory outbound, developer platform, and the patient-facing mobile experience. Several replace earlier nav stubs. Cross-reference index.html Section 1B for full descriptions.

15 screens

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Inbox

INBOX · M39

The care coordinator's daily landing page. 14 routed tasks across CGAE, BHI, Doppler, EPO, ACCESS with P1/P2/P3 split, source chips, suggested actions, and today's schedule timeline.

Active visit workspace with live timer, ambient SOAP note via Dragon CoPilot, live transcript, CPT suggestions, and order entry. Real-time revenue capture summary.

Enterprise Live

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